This weekend i was in the rental shop. It was really awesome, fun and I learned alot! The rental department had a couple ways that dealt with sustainability. One way I saw was that the employees recycled papers. The would sometimes print on the back of papers already used. this would save alot of paper from being used up. The second thing i noticed was that in the rental shop there were 3 recycle bins for bottles. This allowed the resort to recycle all bottles. these bins are important because they prevent people from throwing their bottles everywhere. when it came to service the rental shop deffinately has alot of it. They help people get their equipment either ski or snowboard in a timelt efficient manner. The employees in the rental shop have their own system which works very well to get the customers their equipment as fast as possible. It kind of reminded me of an assembly line. First the customer would go to the computers to put in their information like age, weight, height ect. Then that form would print out at the desk where the customer would pay. Next they were sent to the next counter to pick up their boots. Then to the next counter to get their skiis then off the were. This system was really awesome and easy to understand. When it came to safety rentals really take it seriously. The main thing i noticed was when Tanner an employee was filling out an incident report because some girl got hurt on one of the shops snowboards. this first of all keeps guests safety because they make sure the snowboard did not cause the accident. The report also covers the rental shop and makes sure they are safe from legal actions. it was really awesome seeing how the did this.
The way the rentl shop benefited the guest was by providing them with equipment so they could try skiing or snowboarding. they also give the guests and experience of watching how their skiis and boards are adjusted. the rental shop benefits the employees by first giving them alot of hours to make money, and the also get ride breaks. this means on their breaks they can go take a couple runs for free. the employees really like this!! The rental shop benefits the owner by making them alot of money. because customers can rent equipment anyone can come ski or snowboard. This makes the owners alot more money. Overall the weekend went really awesome! I learned alot and met alot of new great people!! Everyone was so nice and showed me everything i needed to know to work at a rental shop!
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