last day at bretton woods

Our last day at Bretton Woods was awesome! We got to snowboard all morning. We also got to go tubing in the afternoon. Overall, I loved doing practicum at Bretton Woods. It was a really good experience and
I learned alot! Can't wait to go to Jay for my second rotation. Should be great!!

week 2/10/12 Guest services

This weekend i was placed with guest services. It was really fun and i liked the people i was working with. the customer service desk worked with sustainability by recycling all paper. the customer service desk offers many services such as buying tickets, giving out information, and trail maps of the mountain. Customer service desk deals with safety because if you have any problems they will help you solve them. They also keep lost and found items safe behind the desk so people do not steal your lost items. The customer service desk benefits customers by giving them people to go to when they have a question. Guests can get there questions answered fast and fully by the guest service team. Guest services benefits the employee by giving them a pleasant work environment and letting them be around and make a difference in the guests experience. It benefits the owners by giving them happy satisfied guests. Overall, i had a good time working with people and answering their questions.

Bretton Woods lift operations week 3

This weekend I was placed in lifts. It was really fun and I learned alot. When it comes to sustainibility, one way the lift team helps is by recycling fuels used by the lifts. The lifts help with service obviously by getting guests to the top of the mountain safely and efficiently. For safety, each lift provides a safety bar for restraining you from falling off. Lifts benefit the customer again because it transports them where they need to be very fast and comforatably. Lifts benefits the employees by giving them jobs and also giving them a pleasant work environment because everyone is so friendly. The detatchable lifts benefit the owner becuase it gets more people to the top of the mountain faster, resulting in shorter wait lines and less complaints. Overall, lifts were awesome! Everyone was so friendly that I did not even want to leave!!! :)