week 2/10/12 Guest services

This weekend i was placed with guest services. It was really fun and i liked the people i was working with. the customer service desk worked with sustainability by recycling all paper. the customer service desk offers many services such as buying tickets, giving out information, and trail maps of the mountain. Customer service desk deals with safety because if you have any problems they will help you solve them. They also keep lost and found items safe behind the desk so people do not steal your lost items. The customer service desk benefits customers by giving them people to go to when they have a question. Guests can get there questions answered fast and fully by the guest service team. Guest services benefits the employee by giving them a pleasant work environment and letting them be around and make a difference in the guests experience. It benefits the owners by giving them happy satisfied guests. Overall, i had a good time working with people and answering their questions.